- Born in 1958
in Erlangen, Germany
- Studies of
adult education, psychology, theology, history, economics and computer
science (Dipl.Päd., Dipl. Inform., M.A. and Doctor of Divinity)
at Bamberg, Erlangen, Hagen and Toronto
- Additional
education as trainer, facilitator and logotherapist (psychotherapy
based on meaning and values)
- Project experience
as technical trainer on computer processing, programming, software
engineering and technical documentation
- at ‘Siemens’
and ‘Philips’
- from 1987
to 1991
- Project management
and general management experience within the following areas
- Business
process reengineering, service training, it-support, organization
of user help desks and call centres as well as computer operation
- at ‘Philips’,
‘Mannesmann’ and ‘Deutsche Telekom’
- in the
function of a project manager, head of department and unit manager
- from 1992
to 1998
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