Introduction 

Integral Consulting Services ("we," "us," or "our") is committed to protecting the privacy of our clients, employees, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable privacy laws in Canada and the United States, including the Personal Information Protection and Electronic Documents Act (PIPEDA), the California Consumer Privacy Act (CCPA), and other relevant federal and state/provincial laws.

1. Information We Collect We may collect the following types of information:

1.1 Personal Information:

• Name, contact details (address, email, phone number).
• Employment-related information (e.g., resumes, references).
• Financial information (e.g., billing details, credit card information).
• Any information you provide voluntarily through forms, surveys, or communication with us.

1.2 Non-Personal Information:

• Browser type, operating system, and device information.
• IP address and geolocation data.
• Website usage data through cookies and similar technologies.

2. How We Use Your Information We use your information for the following purposes:

• To provide services and fulfill contractual obligations.
• To communicate with you regarding our services, updates, and promotions.
• To comply with legal requirements.
• To improve our website, services, and user experience.
• For internal business operations, including analytics and recordkeeping.

3. Disclosure of Your Information We may share your information with:

• Service Providers: Third parties that assist us in delivering our services (e.g., payment processors, IT support).
• Legal Obligations: Authorities or legal entities as required by law, such as in response to court orders or regulatory requirements.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell personal information to third parties.

4. Data Security We implement appropriate technical, organizational, and administrative measures to protect personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights Depending on your jurisdiction, you may have the following rights:

5.1 Canadian Residents:

• Access to personal information we hold about you.
• Request corrections to inaccuracies in your information.
• Withdraw consent for data processing, subject to legal and contractual obligations.

5.2 California Residents (CCPA):

• Right to know the categories of personal information we collect and the purposes for which it is used.
• Right to request deletion of your personal information.
• Right to opt out of the sale of personal information.
• Right to non-discrimination for exercising your privacy rights.

To exercise your rights, please contact us using the details below.

6. Cookies and Tracking Technologies We use cookies and similar technologies to:

• Enhance user experience.
• Analyze website traffic and performance.
• Provide tailored content and advertisements.

You can manage cookie preferences through your browser settings.

7. Retention of Information We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this page periodically.

10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: privacy@integralconsulting.ca

By using our services or accessing our website, you agree to the terms of this Privacy Policy.

Effective Date: January 1, 2025